Terms of service.
Last updated March 2026
- 01Appointment booking
Appointments at Pinpoint Physiotherapy & Rehabilitation are booked via WhatsApp. A booking is confirmed only upon receiving confirmation from our physiotherapist. We reserve the right to reschedule or decline appointments at our discretion.
- 02Cancellation policy
We kindly request at least 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee. Please contact us via WhatsApp as early as possible if you need to change your appointment.
- 03Professional services disclaimer
The information on this website is provided for general informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional for diagnosis and treatment of any medical condition. Physiotherapy services are provided by registered physiotherapists in accordance with Malaysian healthcare regulations.
- 04Liability
Pinpoint Physiotherapy & Rehabilitation provides professional care in accordance with accepted clinical standards. We are not liable for any outcomes arising from failure to follow prescribed treatment plans or exercises, or from pre-existing conditions not disclosed prior to treatment.
- 05Changes to these terms
We may update these terms from time to time. Continued use of our services constitutes acceptance of any revised terms.
- 06Contact
For questions about these terms, contact us via WhatsApp at +60 12-677 6135 or visit us at C-11-3A, Block C Capital 3, Oasis Square 2, Ara Damansara, 47301 Petaling Jaya, Selangor.